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AI Discoveries Technology Intelligence

AI Discoveries guides and explainers, written in plain English for business owners and decision-makers.

AI Discoveries

Building Safe AI Workflows in Professional Services

Law firms, accountancy practices, consultancies and other professional-services businesses spend significant time on intake, document preparation, records entry and administrative checking. AI can reduce that cost — but only when the workflow is designed carefully, the data is controlled, and a qualified professional retains responsibility for every important decision. This article covers how to identify the right tasks, what controls a safe workflow requires, and where the human review point must sit.

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AI Discoveries

What Regulated Professionals Need to Know About Using AI

Solicitors, accountants, financial advisers, surveyors and other regulated professionals are being offered AI tools that can genuinely help with summarisation, document preparation and administrative checking. But professional regulation exists because clients and courts place trust in the individual, not the software. AI does not accept a professional duty, carry indemnity insurance or appear before a tribunal to explain itself. This article covers the key points every regulated professional needs to understand before using AI on client work.

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AI Discoveries

AI Recruitment Tools: What the ICO Found When It Looked

In November 2024 the Information Commissioner's Office published the results of a set of consensual audits into the providers and developers of AI tools used for sourcing, screening and scoring job candidates. It made almost 300 recommendations, and the audited organisations accepted or partially accepted every one of them. The findings read like a ready-made due-diligence list: tools that let recruiters filter out people with protected characteristics, tools that guessed gender and ethnicity from a name, tools that hoovered up far more personal data than they needed and kept it indefinitely. For a UK SME thinking about buying one of these tools, that report is a free head start — the regulator has already told you where the problems tend to hide. This article summarises what was found, where employment law meets training data, and the questions worth putting to any vendor before you sign.

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AI Discoveries

The Small Business That Automated Its Biggest Mistake

Artificial intelligence rarely invents a brand-new risk. More often it takes a weakness the business already had — a habit, a shortcut, an unchecked step — and runs it faster and further than a person ever could. A quoting error that once reached one customer can now reach two hundred in an afternoon, each message personalised, polished and convincing. This article follows a fictional but realistic example to show how the same underlying mistake becomes far more dangerous once it is automated, and it sets out three ordinary controls that would have caught it before it spread.

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AI Discoveries

Who Owns the Logo Your AI Just Designed?

You typed a prompt, an AI tool produced a logo you love, and the platform's terms say the output is yours. So that settles it — the logo belongs to your business and you can build a brand on it. Except platform permission is only one of five separate ownership questions, and a generous answer to that one does not settle the others. This article unpacks the five questions a UK small business should think through before betting a brand on an AI-generated design, and points to where the law is genuinely unsettled.

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AI Discoveries

Why Is AI Computing Power Becoming a Tradable Commodity?

Major financial exchanges are preparing futures contracts linked to benchmark prices for renting AI computing capacity. These products could help large AI companies, cloud providers and investors manage changes in future GPU costs — but they do not buy or sell artificial intelligence itself, and they carry significant financial, benchmark and regulatory risk. This article explains what compute futures are, why they are emerging and what they could mean for businesses.

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AI Discoveries

Could AI Turn Your Business Information into a Personal Podcast?

AI tools can now convert documents, research and links into personalised podcast-style audio. Google NotebookLM Audio Overviews are available now, Spotify is experimenting with personal AI podcasts, and Microsoft has announced it is retiring its generated Podcasts feature from consumer Copilot in August 2026. Businesses could find uses in training, research and meeting preparation — but generated audio carries accuracy, privacy and ownership risks that require careful management.

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